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Business Intelligence Analyst

Apply now Job no: 520075
Work type: Officer of Administration
Location: Eugene, OR
Categories: Information Technology

Department: Information Services
Appointment Type and Duration: Regular, Ongoing
Salary: Salary is competitive and commensurate with qualifications and experience.
FTE: 1.0

Application Review Begins
June 22, 2017; position open until filled

Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:

1. A resume/CV and;
2. A cover letter indicating how your qualifications and experience have prepared you for this position.

You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.

Any application missing the above documents/information may be considered incomplete.

If you have questions regarding this position, please contact and reference the job number and job title.

Department Summary
Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.
Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.

Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.

Position Summary
The Business Intelligence (BI) Analyst will design, implement, deploy and support enterprise level BI services in conjunction with other members of the team. The demands for trusted institutional data are exponentially rising as complex data analytics inform institutional decisions and planning. This position provides complex data analysis, report development, and training for enterprise-level Integrated Data and Reporting (IDR) services. This position functions within a team to initiate, promote and coordinate activities to foster growth within the University analytics and report writing community. The position works closely with academic and administrative units to analyze data and reporting needs and provide appropriate solutions. This position also responds to and resolves end-user requests/issues, leads or participates in end-user support and training activities and acts in the role of analyst to define and meet University Business Intelligence needs.

This position has no budget authority and no supervisory authority.

Candidates who promote and enhance diversity are strongly desired.

Minimum Requirements
• Bachelor’s degree or an equivalent amount of skills and experience
• Proven understanding of Business Intelligence concepts and supporting technologies
• 3 or more years of data analysis and report development experience with large-scale transactional, enterprise applications (such as Banner, SAP, Oracle Apps, etc.)
• 3 or more years of experience with report development tools (such as Cognos, Crystal Reports, Business Objects, etc.)
• Experience with direct query languages and tools such as SQL
• Experience with software development activities such as source code control, issue tracking and quality assurance
• Demonstrated experience working with end-users to analyze needs and define requirements
• Demonstrated experience developing training materials and training and supporting end-users

Professional Competencies
• Ability to work effectively with faculty, staff, and students from a variety of diverse backgrounds
• Demonstrated advanced problem solving skills
• Excellent verbal and written communication skills, including the ability to explain technical concepts to audiences with a wide range of technical skills
• Ability to adapt within a rapidly changing technical environment
• Ability to work independently as well as in a team-oriented, collaborative environment
• Keen attention to detail in analysis and validation and strong organizational skills
• Excellent verbal and written communication skills, including the ability to explain technical concepts to audiences with a wide range of technical skills.

Preferred Qualifications
• Experience IBM Cognos
• Experience with ERP solutions; such as, Banner, PeopleSoft, etc.
• Experience using OLAP cubes
• Experience analyzing and reporting on Financial, HR or Student Information System data
• Experience with ITIL or ITSM

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background inquiry.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA.  The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Affirmative Action and Equal Opportunity, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

Advertised: Pacific Daylight Time
Applications close:

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