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Asst Dir of Visit Programs

Apply now Job no: 520280
Work type: Officer of Administration
Location: Eugene, OR
Categories: Administrative/Professional, Executive/Management/Director, Student Life/Services

Department: Student Orientation Programs
Appointment Type and Duration: Regular, Ongoing
Salary: $50,000-$60,000 per year
FTE: 1.0

Application Review Begins
October 25, 2017; position open until filled

Special Instructions to Applicants
Complete applications will consist of a cover letter addressing qualifications and interest, a résumé, three current professional references, and responses to the supplemental questions.

Supplemental Questions:
1. What significant challenges do you see in undergraduate recruitment for large, public, research universities?
2. Describe your experience developing and implementing innovative recruitment or visit programs strategies. What research, data, or theories did you employ? Describe the success your innovation achieved.
3. Give an example of a situation where you used professional judgment in making a difficult decision; what was your process and what was the outcome of your decision?

Department Summary
It is the mission of Student Orientation Programs to introduce new and prospective students and their families to the university’s intellectual climate. In addition, we seek to improve the quality of the new student experience by providing assistance with academic, personal, and social adjustment to the university, demonstrating the University of Oregon’s commitment to teaching, learning, and scholarship.

Through recruitment programs such as the Ambassador Program, Duck Preview, and Duck Days and orientation events such as IntroDUCKtion and Week of Welcome, Student Orientation Programs serves approximately 90,000 visitors, prospective students, new students, and families.

Position Summary
The Assistant Director of Visit Programs serves as a member of the Student Orientation Programs team. The primary purpose of the Assistant Director is to carry out the goals of the Orientation Programs in the following ways:

1. Provide leadership and supervision in the planning, coordination, and presentation of undergraduate recruitment initiatives, including:
• Campus tours and daily visits
• Pre-college visits and special tours
• Telerecruiting campaigns
• On and Off campus recruitment and pre-enrollment events (Duck Preview, Duck Days, etc)
• Community partnerships and pipeline programs
2. Managing annual assessment of and reporting on programs.
3. Serve as primary liaison to academic schools and departments in relation to recruitment events, including communication flow with the Office of Admissions.
4. Independently determine and coordinate logistics for events.
5. Manage and maintain relationships with campus and community partners.
6. Oversee the training curriculum of the office for Student Ambassadors including evaluation and discipline.
7. Oversee the office’s recruitment event management components of CRM.
8. Provide leadership and coordination of all event related publications, websites, social media, and databases; serve as primary point of contact for the Office of Strategic Communication for Enrollment Management.

This position has significant impact on the recruitment and transition of prospective students to the University of Oregon as it works to create a vibrant welcoming environment for prospective students, parents, and visitors. Programs and services created by the Assistant Director for Recruitment Programs assist in the university’s recruitment goals, which are established by the Division of Enrollment Management. The Assistant Director works in a highly collaborative environment with partner offices to build successful recruitment initiatives; decision-making will be made based on institutional data, program assessment, and national research. In addition, the Assistant Director plays an integral role in the development of students employed within Student Orientation Programs. Supervision and advising of student staff includes staff development and evaluation.

The Assistant Director for Visit Programs is an essential position with Student Orientation Programs and Enrollment Management. It exists to manage the extensive visit and student recruitment operations of the office, contributes to visitor satisfaction by building a strong university program, and enhances the university ability to maintain or exceed enrollment goals. The position collaborates with faculty and staff throughout the university, including service units who have public outreach goals, academic programs, and administration to facilitate visit activities that are in line with university goals and strategic plans. The Assistant Director develops administrative procedures for Student Orientation Programs and has considerable latitude for independent action.

Minimum Requirements
• Bachelor’s degree required.
• Experience working in diverse environment and/or with diverse clientele.
• Experience hiring, training and supervising student employees.
• Two years work experience in Higher Ed. Administration, Enrollment Management, Student Affairs, or related field.

Professional Competencies
• Demonstrated ability to work in a dynamic, highly collaborative, team-oriented environment.
• Demonstrable commitment to promoting and enhancing diversity.
• Excellent organization, planning, public relations and presentation skills.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications
• Master’s degree in higher education administration or a related field.
• Experience with undergraduate recruitment, admissions, and/or visit programs.
• Experience planning and implementing large-scale programs.
• Demonstrated experience enhancing student recruitment.
• Spanish language skills desired.

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background inquiry.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA.  The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Affirmative Action and Equal Opportunity, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

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Applications close:

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