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Access Services Coordinator

Apply now Job no: 521514
Work type: Classified Staff
Location: Portland, OR
Categories: Administrative/Professional, Administrative/Office Support, Library

Department: Library
Classification: Library Technician 3
Appointment Type and Duration: Regular, Ongoing
Salary: $16.14 - $24.33 per hour
FTE: 1.0

Review of Applications Begins
Position closes January 3, 2018

Special Instructions to Applicants
In addition to your online application, please include:

1) A cover letter that clearly articulates how your knowledge and experience make you an ideal candidate for this position.
2) A current resume
3) Three professional references, one of whom must be your current supervisor. (Note: References are only contacted at the final stage of the recruitment process)

Department Summary
The University of Oregon Libraries, as the largest research library of the state, seeks to support and stimulate the University of Oregon’s undergraduate instruction, graduate instruction, graduate, and faculty research and service. A unit of the UO Libraries, the UO Portland Library & Learning Commons (PLLC) serves the university’s academic programs in Portland. In addition to traditional library services, the PLLC provides instructional technology support, as well as large-format media creation, and support for classroom audiovisual systems and videoconferencing.

Position Summary
The Portland Library and Learning Commons is a public service environment where assisting the public is a priority. Interruptions to assist patrons or respond to student employees are common. Some patrons exhibit anger and/or hostility when assessed library charges or inability to borrow library material. Because it is a branch involved in a variety of operations and service expectations, not in the same city of the main UO campus, the PLLC requires staff to be flexible. Position may work during times when no other permanent staff is on duty. The person in this position must be able to stand or sit for extended periods, and move heavy books for short periods. Bending, stooping, and reaching are frequently necessary.

Access services functions include service desk management, circulation processes including interlibrary transactions, stacks maintenance, opening/closing procedures. This position reports to the Technology and Access Services Manager, Portland Library and Learning Commons.

Work Schedule
Work schedule usually includes weekend and evening hours. Vacation leave during first and last weeks of academic terms is unlikely.

Minimum Requirements
• 2 years of current library experience (within five years) OR,
• Associates degree (or equivalent 72 quarter hours or 48 semester hours), and 1 year of current experience; OR,
• An equivalent combination of current library experience, training and/or education in related fields;
• AND, proficiency in multiple library specific computer applications, e.g., integrated library systems, database applications, institutional repository; content management systems.

Professional Competencies
• Must have a positive public service attitude, good judgment, and demonstrated technology skills.
• The ability to work effectively and cooperatively with Portland Library and Learning Commons faculty, students, and co-workers is essential, as are good language, writing, and organizational skills.
• Must be able to work under pressure. The wide variety of job responsibilities in a branch library requires strong technical expertise, accuracy, problem-solving skills, self-motivation, flexibility, ability to embrace change, and sustained continuous learning.
• The successful candidate will support and enhance a diverse learning and working environment.

Preferred Qualifications
• Successful performance would be facilitated by a year of experience in circulation or access services in an automated library environment;
• Computing experience including: scanning and digitizing, record uploading, use of networked resources,
• High impact public contact experience providing or requesting information from the public and communicating effectively with individuals from diverse backgrounds and cultures.
• Experience with Ex Libris Alma and Primo, ILLiad Client, Excel, Drupal, Adobe Creative Suite.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. 

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA.  The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Affirmative Action and Equal Opportunity, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

Advertised: Pacific Standard Time
Applications close: Pacific Standard Time

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