Department: University Housing
Classification: Food Service Worker 2
Appointment Type and Duration: Academic Year, Ongoing
Salary: $12.12 - $15.53 per hour
Review of Applications Begins
Position closes January 25, 2018
Special Instructions to Applicants
Please provide answers to the following skill questionnaire and upload answers with your online application. Please be sure all skills listed are referenced in your application Employment History section. Please provide answers to A, B, and C and upload answers with the online application:
A. Customer Service
For each skill in which you have demonstrated work experience, list the skill followed by the name of the facility where work was performed, for how long and if it was full or part-time.
Example: Waiting tables, Duck Restaurant, 3 months, part-time
1. Taking customer orders at a counter
2. Operating a cash register & Counting back change
3. Waiting tables
4. Bussing tables
5. Addressing customer concerns/needs
7. High volume fast food experience
8. Delivering food, checking order accuracy
B. Kitchen Experience
For each skill in which you have demonstrated work experience from a commercial kitchen, list the skill followed by the name of the facility where work performed, for how long and if it was full or part-time.
Example: Stocking groceries, Duck Grocery, 7 months, full-time
1. Preparing sandwiches
2. Cutting produce and/or meats
3. Making salads
5. Stocking groceries
6. Cooking breakfast, lunch or dinner
7. Cleaning food services areas
8. Mopping floors
11. Training staff in food service functions
12. Washing dishes/operating commercial dish washing machine
C. Kitchen Equipment Used
Please List commercial kitchen equipment that you have experience using: (e.g: tilt skillet, combi oven, flat top, commercial slicer, espresso machine, steam jackets…)
Living on campus adds tremendous value for students and contributes to higher grades, staying and graduating from the University and future success.
University Housing, a department within the Division of Student Services and Enrollment Management, is committed to facilitating students’ development as they build an inclusive community, establish a sense of home, and succeed academically. Our goal is to become the model of excellence for providing accessible, affordable, and student-centered living-learning experiences; the preferred choice for all UO students.
We value diversity and respect, integrity, equity and inclusion, learning and growth, responsibility and accountability, safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.
University Housing units include business services, dining services, facilities services, marketing and communications and residence life. University Housing is an educational and business department that is a self-sustaining, self-liquidating agency of the university (receives no tuition or tax support for its operating budget).
Food Service Worker 2 positions (FSW2) provide support to dining venues by performing a wide range of food service activities. While providing this support, they will interact with the resident student customers in a helpful and courteous manner. This position adheres to the Service Standards set by Housing Food Services and sets the example for other level positions by exhibiting appropriate professional behavior creating a respectful and inclusive work environment. They work hands-on with student and professional staff to create a trend-setting dining experience for our Ducks in a great working environment.
It is an expectation that this position interact with customers in a helpful and courteous manner and maintain a professional demeanor during rush periods or stressful situations. A collaborative “team”-oriented attitude is welcomed and will aid in the success of maintaining good levels of customer service.
This is a full-time, 9-month, academic year position, and shifts may include nights, weekends, and holidays.
• Must have, or ability to obtain, a Lane Country Food Handler’s card within 2 weeks of employment.
• Must take and be able to understand Hazard Communication Training supplied by employer.
• Must be able to read and write in English for purpose of reading recipes, tickets and prep lists.
Work Conditions and Physical Demands
• Walking and standing on wet and slippery floors several times daily - generally during floor cleaning time, but occasionally due to spillage or equipment malfunction.
• Work flow is sporadic and includes extremes and sustained rush periods during peak meal service hours.
• Frequent exposure to temperature extremes (in and out of walk-in refrigeration and freezer compartments).
• Work in food preparation areas held at 50 degrees for up to eight hours daily.
• Exposure to hot, humid conditions (commercial dish room).
• Work directly over heated food service areas several hours per day while supplying food to and serving food on a hot serving line.
• Interact with a large number of people.
• Requires lifting, bending, twisting, stooping and exertion for long periods.
• Lift up to 30 pounds on an infrequent basis and up to 20 pounds routinely.
• Stand or walk on hard surfaced floors for 7 1/2 hours per day.
• Stoop, twist, bend, reach and grasp with high frequency.
• Have good hand-eye coordination to perform essential duties of the job.
Schedules can and will change depending on the needs of the unit and can include a mixture of a.m./p.m., weekend and holiday shifts.
Weather/nature conditions change rapidly in the Pacific Northwest. As a result of this, there are certain personnel, who are considered required at all times to maintain the continuity of critical operations and business during and after a disaster or natural event. This position is one of those required positions necessitating that the employee make every reasonable effort to arrive at campus at their regularly scheduled times unless otherwise notified by their supervisor. Essential personnel must provide reliable and current contact information at all times.
• One year of experience in a commercial food service facility.
• Strong customer service skills and ability to communicate effectively with individuals from diverse backgrounds and cultures.
• Ability to prioritize duties, maintain professional demeanor, and provide excellent customer service during rush periods.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background inquiry.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Affirmative Action and Equal Opportunity, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.