Department: University Advancement
Classification: Administrative Program Spec
Appointment Type and Duration: Regular, Ongoing
Salary: $16.14 - $24.33 per hour
Review of Applications Begins
Position closes February 27, 2018
Special Instructions to Applicants
Complete applications must include a resume of your educational and professional work experience, as well as responses to the following supplemental questions:
1. A primary duty of this position is providing subject matter expertise to constituents through clear communication of policy and procedures via phone calls, emails or occasional in-person trainings. Describe your overall experience that demonstrates your ability to provide positive customer service and accurate information. Provide a specific example of your experience communicating with individuals from varied backgrounds and cultures.
2. This position involves balancing the requirements of a highly-structured, detail-oriented process with the individual needs, expectations and experiences of our constituents. Describe your experience with a task that involved high-level attention to detail in a fast-paced environment or situation with frequent interruptions. What types of challenges did you face and how did you work through them?
3. A critical responsibility of this position involves analyzing and summarizing large volumes of data pertaining to fundraising performance and prospect portfolios. Describe your experience communicating complex information to stakeholders. Using a specific example, describe the tools you used to analyze and present your findings as well as the impact your results had for your stakeholders.
University Advancement is responsible for strategically positioning the UO with its various constituents and securing resources to further its aims. The division consists of approximately 200 employees primarily working out of Eugene, with offices in Portland and Bend. Departments within University Advancement include: Advancement/UO Alumni Association, Development, Stewardship and Public Events, Advancement Operations, Federal Affairs, and State and Community Affairs.
Advancement Operations provides essential services that build a strong foundation from which University Advancement departments can promote the University’s priorities and operate within a framework of efficient business practices. Programs within Advancement Operations include: Prospect Management and Analytics, Financial Services, Talent Management, Employee Relations, Facilities and Office Operations, and IT Services.
The Office of Prospect Management and Analytics (PMA) is responsible for the identification of prospects, and implementation of the Prospect Management System to aid development officers to fundraise to their highest capacity. PMA collaborates with development staff to analyze and identify prospects for development portfolios; promotes a systematic and quantifiable framework through which development staff manage relationships with potential donors; and provides strategic evaluation and measurements of fundraising progress.
Under the guidance and direction of the Assistant Director of Prospect Management, this position possesses a comprehensive knowledge of the Prospect Management System, and is responsible for auditing and tracking of prospect records and maintaining data integrity of prospect information throughout the pipeline. The Prospect Management Analyst also reviews and revises Prospect Management System policies, procedures and reports, engaging key stakeholders in discussions and system review. This position regularly conducts analytics on prospect management data and provides reports on development activities and fundraiser performance to development leadership and stakeholders.
With a customer service focus, the Prospect Management Analyst communicates, provides information, and strategizes with frontline fundraisers and their assistants on a daily basis. This position also provides hands-on instruction for data input on prospect relationships, prospect strategies, and information retrieval, and is an integral team member in training fundraisers and development staff on Prospect Management System policies.
• Two years of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation. Administrative support includes those duties beyond clerical/secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations;
• An equivalent combination of training and experience.
One year of postsecondary education may be substituted for up to one year of the experience.
• Strong database system experience with an understanding in how to use, support, modify, and train others in the use of database systems.
• Proficiency in the use of Microsoft Excel and Word.
• Proven ability to exercise independent judgment, as well as operate as a productive team member.
• Demonstrated ability and willingness to work in an environment of frequent interruptions and competing priorities.
• Excellent verbal and written communication skills, including a willingness to proactively reach out to constituents and colleagues in person, via phone, and email.
• Demonstrated ability to maintain confidentiality and adhere to the highest ethical standards.
• Strong customer service orientation with ability to communicate and work effectively with individuals from diverse backgrounds and cultures.
• Commitment to and experience with promoting and enhancing diversity and equity.
• Bachelor's degree.
• Experience providing training in prospect management.
• Experience with Ellucian Advance development database.
• Higher education development background.
• Experience providing training to workgroups on internal policies and procedures.
• Experience in developing and maintaining policies and procedures.
• Strong organizational and interpersonal skills.
• Intellectual curiosity and a desire to engage in research for practical fundraising purposes.
• Experience working with prospect management in a development database.
• Research/library/analytical skills, including the ability to use online research tools.
• Familiarity with the development/fundraising field.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background inquiry.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Affirmative Action and Equal Opportunity, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.