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Academic Program Coordinator

Apply now Job no: 523029
Work type: Classified Staff
Location: Eugene, OR
Categories: Administrative/Professional, Administrative/Office Support, Education, Psychology

Department: Special Education & Clinical Sciences
Classification: Administrative Program Assist
Appointment Type and Duration: Regular, Ongoing
Salary: $15.04 - $22.34 per hour
FTE: 1.0

Review of Applications Begins
Position closes October 23, 2018.

Special Instructions to Applicants
Please submit the following with your online application:

• A cover letter explaining your interest in the position and how your qualifications meet the duties/responsibilities of this job.
• Current resume that includes your educational and professional work experience.
• Three professional references, one of which must be a current supervisor (or most recent supervisor if not currently employed). Candidates will be notified prior to references being contacted.
• Answers to the following supplemental questions:

1. Describe experience that demonstrates your ability to prioritize assignments, manage detailed administrative processes and meet deadlines in a work environment that involves frequent interruptions.

2. Give an example of a work-related experience when you recognized a need, then devised and implemented an improvement to a system or process. Describe the issue or problem, the solution and outcome. Would you have done anything differently?

3. Describe your customer service experience and include an example of a time when you went above and beyond to meet the needs of an individual/group.

Department Summary
The Department of Special Education and Clinical Sciences is one of four academic departments in the College of Education. It is comprised of three major programs: Communication Disorders and Sciences (CDS), School Psychology (SPSY), and Special Education (SPED). The Department offers degrees from undergraduate to master's and doctoral, as well as licensure and endorsement programs. The Special Education and Clinical Sciences Department is involved in collaborative efforts among all COE departments and institutes to support research across the College, outreach activities, and core requirements for the master's and doctoral programs.

The department has 18 tenure-line faculty, 25 non-tenure-track program faculty, 20 Graduate Employees and 2 classified staff. The Special Education program offers master’s and doctoral degrees as well as an undergraduate minor. The School Psychology program offers master’s and doctoral degrees.

Position Summary
The Academic Program Coordinator (APC) will provide support to the Special Education (SPED) and School Psychology (SPSY) programs. This position manages student academic processes and records, including the admissions process and departmental course scheduling. This position develops and maintains procedures and systems to ensure efficient workflow and service delivery related to student, faculty, and curriculum support. The APC is responsible for coordinating services, operational support, and communication to students and faculty, including tracking, scheduling, and compliance with policy.

The APC regularly interprets and communicates program, operational, and institutional policies, procedures, and rules. The program faculty consult with and rely on this position’s expertise, knowledge, judgments, and recommendations regarding program operations and areas for improvement. Information that the APC disseminates to students and faculty could impact admissions, degree completion or accreditation.

This position reports to the Coordinator of Finance and Operations (CFO) with additional direction from the SPECS Department Head and program directors.

Minimum Requirements
• Three years of office experience which included two years at full performance level and experience generating documents; and
• Lead work responsibility or coordination of office procedures.

Professional Competencies
• Excellent written and verbal communication skills.
• Ability to communicate and work effectively with individuals from diverse backgrounds and cultures.
• Outstanding customer service skills and desire to be of service to others.
• Demonstrated proficiency in Word, Excel, and Outlook (or similar software).
• Ability to work effectively with individuals at all levels of an organization.
• A strong commitment to maintaining confidentiality.
• Excellent organizational and time management skills, attention to detail and ability to work in a fast paced environment with frequent interruptions and competing priorities.
• Proven ability to be proactive and anticipate needs.

Preferred Qualifications
• Bachelor’s degree.
• Experience with the application of policies and procedures, preferably in a higher education context.
• Experience using Courseleaf, GradWeb, and Banner.

FLSA Exempt: No


All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. 

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.

Advertised: Pacific Daylight Time
Applications close: Pacific Daylight Time

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