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Undergraduate Coordinator

Apply now Job no: 523253
Work type: Classified Staff
Location: Eugene, OR
Categories: Administrative/Office Support, Human Physiology

Department: Department of Human Physiology
Classification: Administrative Program Assist
Appointment Type and Duration: Regular, Ongoing
Salary: $15.04 - $22.34 per hour
FTE: 1.0

Review of Applications Begins
Position closes December 17, 2018.

Special Instructions to Applicants
Submit your application online and include names and contact information for three professional references. With your application, upload a resume, cover letter, and written answers to the questions below. Your application materials need to clearly demonstrate how you meet the minimum qualifications for this position.

1. This position is the first point of contact for prospective and current undergraduate students and will explain program information, policies and requirements. This position also supports and interacts regularly with the professional undergraduate adviser and faculty who advise the undergraduate students. Describe your experience that demonstrates your ability to explain rules and procedures to individuals from diverse backgrounds and cultures, and with varying communication styles.

2. This position helps oversee the department's peer advising program. What skills do you possess that will enable you to successfully work with college students?

3. This position is responsible for daily and weekly tasks as well as responsibilities that occur over the course of a term and academic year. Describe your experience with organizing and prioritizing workload.

4. The intensity of workload in this position varies over the course of the academic year with varying degrees of activity and times of high volume and accompanying student anxiety. Describe a time when you've worked under pressure and your approach for managing a stressful environment.

Department Summary
The Department of Human Physiology is an instructional department within the College of Arts & Sciences that also supports a wide range of significant research. The department includes 18 faculty and currently manages 21 research grants. In addition, there are 14 faculty research labs and 4 teaching labs. The department has 6 full-time research assistants who support faculty in their research labs.

The Department ranks in the top five of most popular majors on campus and serves approximately 1,050 undergraduates and 38 graduate students in various stages of study toward a Masters degree and PhD. To assist professors and graduate students in their teaching/research goals, the Department employees a team of 6 office staff, including this position.

Position Summary
The Undergraduate Coordinator is the primary support person for faculty members directly responsible for advising undergraduate students. This position is also the primary, day-to-day point of contact for undergraduate majors. The Undergraduate Coordinator is responsible for developing appropriate office procedures, maintaining confidential academic records, and monitoring academic progress. This position works closely with the Department Undergraduate Adviser, whose duties also include the development and supervision of the Department's highly successful peer adviser program. The person in this position advises and supports faculty and the Department Head in the development and refinement of advising procedures, assists in the training of new faculty and student advisers, assigns work to other support personnel, and monitors the performance of peer advisers. The position develops printed and online materials directed at students on and off campus who are interested in entering the undergraduate programs. The position also collects statistical data and provides regular reports to the Department Head, the Department Manager, and the Curriculum Director. These reports are used to evaluate the Department's response to required policies and procedures.

The person in this position works in the main department office. The position functions as a problem solver for faculty, students, and the general public. It is exposed to frequent interruptions from the telephone and in-person visitors. The position must be familiar with and adhere to college, departmental, university, and state and federal regulations.

This position reports directly to the Department Manager and supervises up to 10 student workers. Decisions likely to be made in this position include: implementing departmental priorities, developing procedures, appropriately interpreting and applying established policies and procedures, and recommending appropriate actions regarding confidential issues such as admissions, denials, changes of status, and graduation.

Minimum Requirements
• Three years of office experience which included two years at full performance level and experience generating documents; and
• Lead work responsibility or coordination of office procedures.

Professional Competencies
• Ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.
• Ability to work collaboratively in a team environment and also work independently.
• Ability to communicate effectively (in writing, in person, on the phone) with individuals from diverse backgrounds and cultures.
• Excellent organizational skills and attention to detail.
• Excellent word processing and spreadsheet skills
• Ability to manage confidential material in a sensitive manner
• Ability to learn quickly and adjust to frequent change

Preferred Qualifications
• Experience working in higher education
• Experience in an academic advising setting
• Experience supervising student workers
• Bachelor's Degree

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. 

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

Advertised: Pacific Standard Time
Applications close: Pacific Standard Time

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