Department: Division of Undergraduate Education and Student Success
Appointment Type and Duration: Regular, Ongoing
Salary: $42,000 - $50,000 per year
Compensation Band: OS-OA04-Fiscal Year 2018-2019
Number of Openings: 2
The University of Oregon is poised to embark on an exciting new mission to bolster our students’ academic, professional, and personal success. We have developed a new coordinated, holistic advising model and we are looking for committed, diverse, and talented professionals to join us!
Our new integrated academic and career model will focus student advising around one of six central themes called “Flight Paths.” Each thematic Flight Path will guide students in exploring and planning the academic and career paths aligned with their values, skills, and interests. We are excited to launch this proven approach to enhancing the advising experience for our students while supporting their timely graduation from the University and preparation for their careers. We want you to be a part of it!
Under this new model, we have many career opportunities at the University of Oregon, including:
· Academic and Career Advisor (24 openings)
· Academic and Career Coordinator (6 openings)
· Advising Case Manager (this opening)
· Career Readiness Coach (5 openings)
· Diversity and Retention Advisor (posting coming soon)
· Degree Progression Specialist (2 openings)
Professionals in these positions should love working with a diverse student population and have a passion to help them succeed in their academic, career, and personal ventures
Applicants who are interested in and qualified for multiple positions should apply for each unique posting they wish to be considered for; applications will not transfer between positions. Applications for all positions will be reviewed on a regular, rolling basis, with the intent of having most positions filled by June. Positions will remain posted until all openings are filled. More information is available here.
Application Review Begins
April 1, 2019; position open until filled
Special Instructions to Applicants
Complete applications include the following:
• A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare you for the job responsibilities and requirements outlined in the job announcement.
• A resume of your educational and professional work experience.
• An answer to the following supplemental questions (please keep responses to 750 words):
The Division of Undergraduate Education and Student Success is committed to creating an equitable learning and working environment that actively respects, includes, and engages everyone. What does this mean to you? Please explain your understanding of issues facing diverse groups (e.g. underrepresented students of color, first generation college students, students from low-socioeconomic backgrounds) and how you will apply that understanding to your work. What steps or actions will you take to continue to build and apply your knowledge in this area?
The Division of Undergraduate Education and Student Success (UESS) promotes academic excellence, universal access, engagement and achievement for the student scholar. UESS programs focus on the educational trajectory of the student by providing opportunities and services essential for progress toward scholastic objectives and intellectual development. UESS departments and programs serve the entire population of UO undergraduate students and partner closely with other campus units to support student success and engagement.
Focused on ensuring student success, retention and completion, the Office of Academic Advising (OAA) serves as the central campus academic advising resource. OAA is comprised of professional advisors that provide coordinated coaching and support that is student-centered, caring, holistic, inclusive, and culturally aware. Advisors collaborate with students to help them achieve their academic potential, participate in relevant learning and research opportunities, and reach their professional goals. OAA assists students in making a smooth transition to the university and provides wrap around advising services to undergraduate students in a variety of scenarios (exploring, transfer, students in distress, academic/financial concerns, and first-year). The OAA team works in a fast-paced, drop-in and appointment-based office setting. Each year, OAA sees over 14,000 students, representing diverse academic interests, abilities, and cultural, socioeconomic, and educational backgrounds. OAA also offers outreach and training to faculty and department advisors, coordinates advising at all orientation events, and supports implementation of advising policy across campus.
The Office of Academic Advising (OAA) Advisor/Case Manager is an experienced, professional advisor who specializes in working with high-concern and at-risk student situations, along with providing general academic advising services to the UO student population. This position will work with students to develop individualized success plans and coordinate wrap-around support, identify problems and solutions in the arena of at-risk students, and use sound judgment and reasoning to make crucial decisions autonomously. This position will also provide case management for students who need additional support as they go through the academic petition process.
In addition, OAA Advisors/Case Managers work with departmental partners across campus to promote the mission of the University of Oregon, foster academic achievement, and provide guidance and support as students make thoughtful educational choices. They serve as a resource for other advisors and OAA staff in their work with students in crisis, advancing advisor competency and expertise in serving students with varying needs and connecting them to campus resources. This position will identify and document the network of campus and community services to meet specific needs related to academic distress, legal issues, mental health services, and financial concerns.
This position will also work with colleagues across campus to coordinate, present, design, and implement advising activities, workshops, and programs relevant to their area of expertise in serving at-risk student populations and thus increasing student success and retention.
OAA Advisors/Case Managers will be responsible to serve on committees and represent the office across campus, interfacing with a variety of campus partners including members of the Students of Concern Committee, Counseling and Testing Services, Residential Life, Center for Conduct and Community Care, Financial Aid, Oregon Police Department (OPD), Legal Counsel, and other administrators. Together with these partners, Advisors/Case Managers will address (and/or refer out to experts) the needs of students who are having trouble in areas such as academics, psychological well-being, economic stress, behavioral concerns, family relationships, and social adjustment.
Advisors/Case Managers must be culturally competent and able to work with first-generation, low income, underrepresented, international, and transfer students. They must be skilled in addressing the needs of re-entry students, students in crisis, and students experiencing scholastic difficulty. Advisors/Case Managers must also demonstrate respect for all individuals, welcome diversity among students and colleagues, and actively work toward an inclusive workplace.
• Bachelor’s degree.
• One year of experience working in health care services, crisis management/prevention, or social service organizations that provide case management and service referral for clients/patients.
• Two years’ experience providing advising or counseling in education, counseling, social work/behavioral support, or college/university environment.
• Problem-solving ability and sound judgment with ability to multi-task and adapt to changing priorities.
• Excellent organizational and administrative skills.
• Excellent interpersonal and written communication skills.
• Comfort using advising and office technology.
• Demonstrated understanding of issues facing diverse groups e.g. low-socioeconomic, first-generation, underrepresented, non-traditional, disadvantaged, and under-prepared individuals.
• Ability to work collaboratively in a team setting.
• Acute attention to detail, as is required by the nature of this work due to the liability and consequences associated with error.
• Demonstrated comprehensive expertise in student development and advising, as well as counseling, social work, and/or crisis management.
• Ability to effectively present, convey, and tailor information related to the expertise of this position to different audiences such as students, staff, faculty, and parents.
• A master’s degree in social work, counseling, marriage and family therapy, student services/student affairs, higher education leadership or related area.
• Three years of experience working with students/individuals in crisis and creating support plans, interventions, and/or providing case management.
• Three or more years experience providing advising or counseling in education, counseling, social work/behavioral support, or college/university environment.
• Knowledge of University and/or community resources to assist individuals in meeting mental/physical health, financial, academic, and other basic needs.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at firstname.lastname@example.org or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.