Department: University Housing
Appointment Type and Duration: Regular, Ongoing
Salary: $70,000 - $77,000/year
Compensation Band: OS-OA06-Fiscal Year 2024-2025
FTE: 1.0
Application Review Begins
January 5, 2025; position open until filled.
Special Instructions to Applicants
For full consideration, please include:
1 A current resume/CV, and
2. A cover letter, and
3. Names and contact information for three professional references, one of which includes a current or previous supervisor/manager.
Department Summary
Student Services and Enrollment Management’s mission is to build a diverse, exceptional, and inclusive campus community. The person in this role will work toward this mission in the following ways: Understand UO values as represented in the IDEAL framework; illustrate efforts at awareness and implementation with other individuals in the workplace; act as an advocate to ensure efforts at best practices, including support of trainings and serving as a resource for inquiries; act as a supporter to implement policy and/or establish procedures or guidelines for their school/college or VP area/Division; and act as a supporter to implement and/or establish procedures or guidelines for the University.
University Housing, a department within the Division of Student Services and Enrollment Management, is committed to supporting student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable state-of-the-art housing, dining, and social and academic programs for the entire student body to develop community leaders, innovators, and change-makers who will enrich the future.
We value equity and inclusion, responsibility and integrity, innovation and learning, and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.
University Housing units include Business Services Operations, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is a $100-million dollar educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).
Living on campus adds tremendous value for students and the University. Students who live on campus their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates, and graduate more quickly.
Position Summary
The Assistant Director of Residence Life, Resident Services is responsible for all services and resources used by residents within Residence Life, University Housing, including the management of the day-to-day operations of Housing Service Centers, Housing Events and Resource Office, supervision of 3 staff (1 classified and 2 officers of administration), and the leadership and implementation of the functional areas of services and resources for the residence halls. The Assistant Director of Residence Life will also provide leadership in the areas related to Communicable Disease protocols (isolation/quarantine housing), emergency room actions (safe rooms and evictions), abandoned property, storage, and packing of student belongings, room changes, card, and key access, summer housing residential experiences, and mail and packages. The Assistant Director of Residence Life will also provide support to summer housing, card and key access systems for residents, and room assignments.
The Assistant Director of Residence Life provides oversight, management, and direction for the recruitment, hiring, selection, onboarding, training, and performance evaluation of student staff supporting resident services, including service centers, HERO, and front desk.
The Assistant Director of Residence Life effectively works and teams up with all Housing units, Human Resources, Business Office, Facilities, Dining Services, Information Technology, and Marketing to accomplish the strategic plan of University Housing. Furthermore, the Assistant Director of Residence Life supports the implementation and oversight of assessment instruments to evaluate the efficacy of general residential services and resources supporting departmental initiatives.
The Assistant Director of Residence Life may serve on-call in the absence of the Senior Associate Director of Residence Life for Residential Operations. This is not a live-in position.
The Assistant Director of Residence Life, Resident Services is supervised by the Senior Associate Director of Residence Life for Residential Operations.
Essential Personnel:
Nature/weather conditions change rapidly in the Pacific Northwest. As a result, certain Campus Operations personnel are considered required at all times to maintain the continuity of critical operations and business during and after a disaster or natural event. This position is one of those required positions necessitating that the employee make every reasonable effort to arrive at campus at their regularly scheduled times unless otherwise notified by their supervisor. Essential personnel must provide reliable and current contact information at all times.
Minimum Requirements
• Master’s degree in student affairs or higher education or related field.
• Three years of full-time professional experience in education, including experience in the supervision of student or professional staff and experience with student conduct, crisis management, and emergency response.
Professional Competencies
• Commitment to a socially just, multicultural, and inclusive learning environment.
• Knowledge of student development theory and its application in a residential environment.
• Ability to establish and maintain effective and collaborative working relationships with colleagues.
• Ability to assess and meet the needs of a wide variety of people while recognizing the needs of underrepresented and underserved students at the University of Oregon.
Preferred Qualifications
• Three years of residence life experience.
• Experience with the StarRez database.
• Experience with residential services, systems, and resource management.
• Experience with the Maxient Judicial Database.
• Experience with residential curriculum
• Experience with social justice, diversity, and inclusion initiatives.
• Experience with student academic initiatives and living-learning communities or academic residential programs.
• Experience with analyzing and resolving conflict, team building, group dynamics, and problem-solving skills.
• Experience with Lenel Onguard, AMAG, or other building access systems.
• Experience with package tracking systems and software.
• Experience with program development and assessment.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit https://hr.uoregon.edu/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
