Department: Information Services
Classification: Info Technology Consultant 2
Appointment Type and Duration: Regular, Ongoing
Salary: $22.03 - $40.83 per hour
FTE: 1.0
Hybrid eligible
Review of Applications Begins
May 20, 2025; position open until filled
Special Instructions to Applicants
To be considered for this position, applicants must submit a complete application, which includes:
1) an online application;
2) a current resume;
3) a cover letter that addresses how you meet the minimum and preferred qualifications.
Candidates for this position are encouraged to submit application materials that reflect accessibility best practices.
We are interested in finding the best candidate for the position. We encourage you to apply, even if you don’t think you meet every one of our preferred qualifications. Use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring.
Department Summary
Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.
Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.
The university is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.
Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.
Position Summary
The Web Accessibility Specialist supports the University of Oregon’s commitment to digital accessibility by evaluating, guiding, and consulting on the accessibility of university websites, web-based systems, and mobile applications. This role is vital to ensuring compliance with accessibility standards and regulations, improving the user experience for individuals with disabilities, and empowering stakeholders to provide inclusive digital content.
The Specialist conducts manual accessibility evaluations and is informed by automated evaluations, identifying barriers in student- and public-facing websites and systems. Key responsibilities include providing expert-level training and consulting, managing automated scanning tools, tracking compliance, and maintaining an inventory of university websites with a focus on accessibility. They ensure that accessibility operations within their scope align with governance recommendations and university strategies.
The Specialist assesses technology solutions for web accessibility compliance, advises on best practices, and provides content remediation support. They equip content creators with the knowledge and tools they need to address accessibility issues at scale.
This position also plays a key role in communication and training, developing tailored accessibility materials for different university audiences. Using platforms like LinkedIn Learning or PageUp Learning, they deliver training and monitor participation and compliance. Additionally, the Specialist helps maintain internal accessibility guidelines and best practices. The Web Accessibility Specialist collaborates closely with university departments, web developers, content creators, and governance groups, serving as a subject matter expert in web accessibility standards and inclusive design practices.
The incumbent in this position will have a strong understanding of WCAG 2.1 AA standards and be comfortable conducting manual accessibility evaluations using assistive technologies such as JAWS, NVDA, or VoiceOver, as well as working with automated accessibility testing tools like DubBot. Experience with HTML, CSS, and ARIA is important for assessing and improving web content accessibility, along with the ability to review and support remediation efforts for documents, multimedia, and other digital assets. Strong communication skills will be essential for collaborating with university stakeholders, providing accessibility guidance, and contributing to training and consulting efforts.
Minimum Requirements
This position requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Professional Competencies
• Strong ability to explain accessibility concepts to non-technical audiences, including content creators, designers, developers, and administrators.
• Strong knowledge of web accessibility standards, including WCAG (Web Content Accessibility Guidelines).
• Ability to create and deliver training materials related to digital accessibility.
• Ability to conduct manual accessibility evaluations, including the use of screen readers (e.g., JAWS, NVDA, VoiceOver) and other assistive technologies.
• Ability to work with HTML, CSS, and ARIA to evaluate and improve accessibility in web content and applications.
• Ability to work independently and collaboratively with diverse stakeholders across an institution.
• Strong analytical and problem-solving skills to identify and resolve accessibility barriers.
• Ability to manage and track compliance data, reports, and accessibility audits across multiple digital properties.
• High level of attention to detail in evaluating accessibility compliance and ensuring accuracy in reports and recommendations.
• Demonstrated commitment to digital accessibility and inclusive design to support equitable access for people with disabilities.
• Understanding of how accessibility relates to DEIA initiatives in higher education or large organizations.
• Ability to review, assess, and recommend remediation strategies for accessibility issues in documents (PDFs, Word, PowerPoint) and multimedia content (audio, video).
• Knowledge of scripting languages (e.g., JavaScript) and frameworks that impact accessibility.
• Knowledge of procurement and vendor assessment for accessibility compliance in enterprise technology solutions.
• Ability to engage with governance groups and stakeholders to implement accessibility improvements.
Preferred Qualifications
• Three or more years of experience in digital accessibility evaluation, compliance, or web development with an accessibility focus.
• Certification in digital accessibility (e.g., IAAP CPACC, WAS, or CPWA).
• Experience with learning management systems (LMS; e.g., Canvas) and content management systems (CMS; e.g., WordPress, Drupal) with accessibility in mind.
• Experience using automated enterprise web accessibility scanning tools (e.g., DubBot) for accessibility scanning and reporting.
• Experience using enterprise LMS accessibility scanning tools (e.g., PopeTech) for accessibility evaluation.
• Experience working in higher education, government, or other large institutions with accessibility initiatives.
• Experience advocating for accessibility policies and best practices at an institutional level.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit https://hr.uoregon.edu/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.