Department: Information Services
Appointment Type and Duration: Regular, Ongoing
Salary: Commensurate with education and experience
Compensation Band: OS-OA08-Fiscal Year 2020-2021
Application Review Begins
Immediately, to ensure consideration apply by May 6, 2021; position open until filled
Special Instructions to Applicants
To be considered for this position, applicants must submit a completed application. Complete applications must include:
• Online application
• A resume
• A cover letter indicating how you meet the minimum qualifications for the position
• The names of at least three professional references, their e-mail addresses, and telephone numbers
Any application missing the above documents/information may be considered incomplete.
To ensure consideration, please submit your application materials prior to or on the listed review date.
Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with Link Oregon, who provides the education and research network in Oregon.
Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.
The university is also proud of the new Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.
Eugene is the home of the University of Oregon’s main campus. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, winemaking, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.
Reporting to the Director of Enterprise Systems, the Research Computing Specialist will be aligned to the central IT organization but will uniquely work collaboratively with research computing groups on campus, including faculty, researchers, and staff. The position requires an understanding of the research process, goals, and needs, combined with the ability to communicate across the research discipline and technical fields, to understand research problems, and to develop creative technical solutions. The Research Computing Specialist will perform specialized information technology work in support of research efforts, applying specialized IT knowledge to research material, information, and data to ensure that research goals and objectives are met.
Broad goals of the position include helping individuals and research groups access and share central infrastructure and providing assistance with the implementation and management of computing and data storage services for research purposes. The individual in this role will consult with groups about their needs, and train researchers on the use of standard IT hardware and software. They will pair needs with shared technical resource opportunities, and also add expertise in scientific computing and assist with system setup/administration related to research computing needs.
The incumbent in this position will work independently as well as collaborate with team members from Information Services and around the university. Major system infrastructure and maintenance decisions are made in conjunction with the Director of Enterprise Systems. This position will be expected to solve problems that are highly varied, complex, and often non-recurring, requiring novel and creative approaches to a resolution. New concepts and approaches may have to be developed to ensure a solution is established.
Though this position does not directly supervise professional IT staff, the Research Computing Specialist possesses authority to formulate and carry out management decisions or represent management’s interest in taking discretionary actions as appropriate.
This position may provide essential services during times of emergencies and inclement weather. This position may be required to fulfill essential services and functions during these times.
Candidates who promote and enhance diversity and inclusion are strongly desired.
• Bachelor’s degree in computer science (or related field) OR comparable industry experience
• Two years of experience with, and an understanding of, major aspects of IT service delivery in a large organization
• Demonstrated knowledge of the research processes, goals, and needs as typically found at a comprehensive research university
• Demonstrated ability to work with sensitive/confidential information and to handle such information as required by Federal, State, and University regulations/policies
• Ability to work under pressure and retain a professional and tactful manner in all interactions
• Intellectual curiosity and drive for excellence
• Ability to work in a collaborative, technical, team-driven environment
• Proven strong written and verbal communication skills
• Strong interpersonal skills and the ability to communicate information about complex technical systems effectively, both with technical and non-technical staff
• Excellent project management skills and good time management habits
• Understanding of application, web application, and database development
• Desire to foster and promote an environment that acknowledges, encourages and celebrates differences
• Ability to manage technical systems and implement solutions
• Desire to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement
• Three years of experience in IT supporting research science
• Experience with supporting hardware and software for scientific research support
• Experience working in IT within higher education
• Experience working in IT supporting researchers in higher education
• Experience with scientific data management and organization
• Experience writing research grants from a technical perspective, in a higher education or government agency environment
• Proven ability to add value through collaboration with individuals and groups across a complex, research-intensive doctoral university
• Understanding of server virtualization and system administration principles
• Understanding of core network services, such as LDAP, DNS, NTP, etc.
• Familiarity with High Performance Computing, High Throughput Computing, and other distributed computing systems
• Familiarity with research data storage strategies and/or “Big Data” management strategies
• Experience with Python, Jupyter or other scripting languages or common research programming tools
• Familiarity with compliance standards such as HIPAA, NIST 800 and impact on research systems
• Experience working with common scientific, mathematical, and statistical applications including, but not limited to Matlab, LabView, Mathematica, MathCad, SPSS, SAS, R, J
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at firstname.lastname@example.org or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.