Department: University Communications
Appointment Type and Duration: Regular, Ongoing
Compensation Band: OS-OA07-Fiscal Year 2020-2021
Application Review Begins
October 1, 2021; position open until filled
Special Instructions to Applicants
With your online application please include:
1. A cover letter that clearly describes why you would be a good choice for this job. Please include how your knowledge, skills, and achievements have prepared you for the job responsibilities and requirements outlined in this announcement. Please discuss each element succinctly.
2. A resume of your educational and professional work experience.
A portfolio of work will be requested from applicants who advance in the recruitment process.
The department of University Communications is charged with telling the University of Oregon’s (UO) stories to a broad range of audiences and positioning the university to succeed and thrive. The department utilizes and manages a comprehensive suite of communications tools, including public relations, branding, advertising, licensing, digital media, and more for the benefit of the university.
Reporting to the Director of User Experience, the UX Design Manager will be responsible for directing and managing the information architecture, UX design, and content strategy of UO websites maintained by University Communications, and will serve as an expert resource on UX design for all university departments and offices.
The UX Design Manager works closely with the Director of User Experience, the web services team, and communications staff to determine strategies for user experience. This position will oversee content creation within web layouts, work closely with clients in planning and executing website redesigns, and make key recommendations on how UX design, UX research, analytics, and accessibility best practices drive the implementation of content and messaging within University Communications’ CMS design system.
The UX Design Manager helps to establish and disseminate standards, guidelines, policies, and best practices in CMS implementation, web documentation, accessibility, and functionality. Work is non-routine and highly dependent on the target audiences and business processes of the units being served, and is guided by principles of professional UX practice and relevant policies. The incumbent is expected to exercise great latitude in determining terms, conditions, processes, and resource requirements for digital projects.
The Marketing and Brand Strategy team follows a user-centered design process that seeks to engage end-users in all stages of design and development. The UO-branded elements are designed to provide maximum utility for various audiences visiting university websites while maintaining a consistent experience across sites.
• Bachelor’s degree in UX/UI design, web design, HCI, or a closely-related field
• Four years of professional experience in a UI/UX design related role
• Four years of professional experience planning and designing information architecture based on UX data
• Two years of professional experience managing multiple website projects for a larger employer
• Thorough knowledge of user-centered design processes
• Ability to troubleshoot using HTML, CSS and browser web developer tools
• Expertise with visual design and prototyping software such as Adobe XD, Sketch
• Working knowledge of WCAG
• Desire to work hand in hand with in-house developers
• Professional written and interpersonal skills when communicating with customers and clients
• Strong organizational skills and ability to balance multiple assignments, work independently and as part of a team, establish priorities, troubleshoot and solve problems, meet deadlines, and learn new applications of technology quickly.
• Graduate degree in UX design or closely-related field
• Mobile UX/UI design experience
• Drupal experience
• Experience conducting user research activities such as requirements gathering, card sorts, tree tests and/or usability studies.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at firstname.lastname@example.org or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.