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Human Resources Manager

Apply now Job no: 529399
Work type: Officer of Administration
Location: Eugene, OR
Categories: Business Administration/Management, Human Resources

Department: Central Business Services Office (Shared Services)
Appointment Type and Duration: Regular, Ongoing
Salary: Salary range starts at $54,000; commensurate with experience
Compensation Band: OS-OA06-Fiscal Year 2021-2022
FTE: 1.0

Application Review Begins

June 1, 2022; position open until filled.

Special Instructions to Applicants

In addition to your online application, please include the following:
1) A current resume.
2) A cover letter that clearly articulates how your knowledge and experience make you an ideal candidate for this position and how you meet the minimum and if applicable, preferred qualifications for the position.
3) Three professional references.

Department Summary

The Central Business Services Office (CBSO), a shared service office, provides service within the Office of the Provost portfolio. The specific services are in the areas of Finance, Human Resources, Payroll, Purchasing, Contracting, Travel, and Accounts Payable.

The mission of the shared services group is to provide consistency through centralized services, offering our expertise in processing a wide variety of financial and human resources transactions and functions including acting as a liaison to the Business Affairs Office, Purchasing and Contracting Services, University Human Resources, and Payroll Administration. We are committed to providing superior customer service and creating partnerships with our customers to ensure their needs are fulfilled to the highest standard.

The CBSO unit provides shared services for several organizations within the Office of the Provost portfolio including:
• College of Design
• School of Journalism & Communication
• College of Education
• Division of Graduate Studies
• Clark Honors College

The units supported by the CBSO constitute a large business enterprise consisting of more than 2,500 employees and a total budget of more than $100 million in budgeted operations funds. There are additional operations funds such as foundation funds, research funding, designated operations, and other non-general funds, an estimated $15M before foundation funds. The CBSO also works with 13 plus employee category types, sponsored funds, gift funds, the foundation, and also some research, outreach, and designated ops org funds. The CBSO will also handle these fund transitions in addition to budgeted operations funds.

Position Summary

The Human Resources Manager (HRM) is responsible for a wide variety of Human Resource functions for the schools, colleges, and divisions supported by the CBSO. The HRM will take initiative, proactively seek solutions to internal and external challenges, and be part of an exciting opportunity to collaborate and contribute to the continued development of shared services on campus. Reporting to the CBSO Associate Director of HR, the HRM provides front-line support to assigned units within the portfolio. The HRM will work with supervisors, hiring managers, deans, department heads, and search chairs to provide consultation and advice on HR best practices, policies, procedures, and compliance.

The HRM will manage recruitment, onboarding, employee and labor relations, and project management processes, under the strategic leadership of the associate director. This position supports these efforts by providing comprehensive tools and resources as well as consultation, guidance, and support to hiring managers, search chairs, and committees during the recruitment, selection, and hiring process. In addition, they assist in the handling of employee relations issues, including assisting in fact-finding, researching, and compiling various data and information. These duties are carried out in a confidential capacity while maintaining an institutional perspective.

The HR Manager liaises with the broader campus including the Office of the Provost and Human Resources on behalf of the units they support. They will build and sustain strong relationships with University Human Resources teams. They will monitor university changes to policies, procedures, and best practices, and will provide updates to the shared business center and partner units as needed. The HRM will review, analyze, and update processes as needed to enhance procedures for the colleges. They also provide coaching, training, and guidance to supervisors and employees.

The HRM will provide exceptional customer service to partner units while operating with professionalism, confidentiality, and sound judgment. This position requires the ability to work independently, exercise creative problem-solving skills, and communicate effectively. The person in this role must be able to work effectively with a diverse group of stakeholders.

The successful candidate will shape organizational structure by developing connections between the academic departments to facilitate communication, training, and operational activities. In accordance with UO and college policies and procedures, the human resource manager may develop and implement plans, procedures, programs, and performance standards. The manager participates in strategic planning efforts as part of the shared services management team and the colleges, implementing and evaluating short and long-range shared services and college goals.

Minimum Requirements

• Bachelor’s degree PLUS three years of progressively responsible human resources related administrative support experience OR
• Five years of progressively responsible human resources related administrative support experience

Professional Competencies

• Ability to recognize situations that warrant initiative, and move forward to resolve issues and challenges
• Demonstrated attention to detail, strong organizational skills, and consistent follow-through
• Demonstrated effective communication skills
• Ability to coordinate multiple projects simultaneously and meet deadlines in a high-volume, evolving environment
• Demonstrated ability to interpret and manage policy and procedure in a highly regulated and unionized environment
• Commitment to promoting an inclusive work environment
• Demonstrated high level of interpersonal skills to handle sensitive and confidential situations appropriately
• Demonstrated ability to build and maintain relationships and work effectively with colleagues, faculty, staff, and students from a variety of diverse backgrounds
• Demonstrated ability to create, learn, and follow processes, including demonstrated good judgment on when and how to deviate from processes and/or identify and escalate issues

Preferred Qualifications

• Experience working in higher education
• Professional HR certification such as SHRM, PHR, etc.
• Experience handling confidential materials including personnel files
• Experience working with union contracts and applying employment and labor laws.
• Experience with developing and implementing processes and procedures
• Experience with Banner or similar data information systems
• Experience using an HRIS or a Talent Management System
• Experience working in or with employee & labor relations
• Experience with Microsoft Office and other software programs including Word, Excel, PowerPoint, Outlook, Adobe Acrobat, and Smartsheets

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background inquiry.

University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see:

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

Advertised: Pacific Daylight Time
Applications close:

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