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Catering Front Desk Specialist

Apply now Job no: 531816
Work type: Classified Staff
Location: Eugene, OR
Categories: Administrative/Office Support, Food Service/Hospitality

Department: University Housing
Classification: Office Specialist 1
Appointment Type and Duration: Regular, Ongoing
Salary: $15.59 - $19.72 per hour
FTE: 1.0

Review of Applications Begins

Immediately; apply by June 2, 2023, to ensure consideration; position open until filled.

Special Instructions to Applicants

Please complete the online application, including relevant work history, dates of employment, and education. We use that information to determine if applicants meet the minimum qualifications. Please also include three professional references. Candidates will be notified prior to references being contacted. 

Department Summary

Living on campus adds tremendous value for students and contributes to higher grades, staying and graduating from the University, and future success.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to facilitating students’ development as they build an inclusive community, establish a sense of home, and succeed academically. Our goal is to become the model of excellence for providing accessible, affordable, and student-centered living-learning experiences; the preferred choice for all UO students.

We value diversity and respect, integrity, equity and inclusion, learning and growth, responsibility and accountability, safety, and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units include Business Services, Dining Services, Facilities Services, Marketing and Communications, and Residence Life. University Housing is an educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).

Position Summary

The Catering Front Desk Specialist position acts as the primary reception for University Housing’s Catering & Conference Services Office. This position provides customer service and clerical support to Catering Services, Conference Services, and Housing Food Services through the daily entry of catering orders, packing lists, report generation, and front desk reception.

On a daily basis, this position interacts with departmental staff, campus partners, and the public via phone calls, emails, and walk-ins; answers general questions and refers inquiries to appropriate resources according to University policy, Housing guidelines, and SEIU Bargaining Agreement.

This position is a full-time, 12-month position and is supervised by and takes direction from the Catering Sales Manager.

Special Requirement:
• Have, or ability to obtain a Lane County Food Handler’s Card within 2 weeks of employment.

Minimum Requirements

• Completion of courses or training in Office Technology; OR
• One year of general clerical experience which included typing, word processing, or other generation of documents; OR
• An equivalent combination of training and experience.

Professional Competencies

• Ability to work effectively independently as well as with a team.
• Ability to manage multiple priorities, solve problems, and stay organized with keen attention to detail.
• Strong customer service skills and ability to communicate effectively with individuals from diverse backgrounds and cultures.
• Ability to understand and follow guidelines, policies, and procedures.
• Skilled in Microsoft Office, Word, Excel, PowerPoint, and Outlook.

Preferred Qualifications

• Experience working in higher education.
• Experience with catering and hospitality-related software.
• Experience working in catering and/or the hospitality industry.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.

Advertised: Pacific Daylight Time
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