Department: Library Access and Delivery Services
Classification: Library Technician 3
Appointment Type and Duration: Regular, Ongoing
Salary: $20.37 - $30.70 per hour
FTE: 1.0
Review of Applications Begins
August 27, 2025; position open until filled.
Special Instructions to Applicants
To ensure consideration, a complete application must include:
1. A current resume/CV.
2. A cover letter demonstrating how your skills and experience meet the minimum and preferred qualifications for the position.
3. Three (3) professional references with contact information. References will not be contacted until you are notified.
Department Summary
About the University
The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO’s 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland.
About the UO Libraries
The University of Oregon Libraries is an essential partner in the University of Oregon’s educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users’ research, learning, and publishing needs.
The UO Libraries’ mission is to inform research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries’ strategic design, our values, and our goals at library.uoregon.edu/strategy.
The University of Oregon Libraries is a member of the Big Ten Academic Alliance, the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations.
About the Access and Delivery Services Department
Access and Delivery Services (ADS) streamlines the resource discovery-to-delivery experience for UO students and faculty. Employees in the department work with stakeholders to continually enhance the library's primary discovery system, Primo VE, and coordinate the management and configuration of the Alma Library Services Platform. They also open and close library facilities, provide public service, circulate material, manage course reserves and circulate equipment collections, fulfill interlibrary loan and document delivery requests, maintain physical resources, oversee study rooms and common areas, and supervise public computing services. ADS personnel operate across multiple locations including the Knight Library, Design Library, Mathematics Library, Oregon Institute of Marine Biology Library, and Price Science Commons.
The Resource Delivery Services (RDS) team in ADS monitors and fulfills interlibrary loan, local hold, and Scan & Deliver requests. They are area experts for Alma Resource Sharing and Rapido, digital fulfillment, and local requesting.
Position Summary
Reporting to the Head, Resource Delivery Services, this Library Technician 3 serves as an area specialist for RDS-related technology and operations. They use their advanced proficiency and comprehensive knowledge of resource sharing to process routine and non-routine requests, administer training, gather and synthesize data, compile reports, troubleshoot and report problems, and complete various other specialized and administrative tasks that require a high level of non-routine decision making, good judgment, expertise, and independence. This LT3 also serves as the primary supervisor for 2.0 FTE, or more, part time, unionized student assistants in RDS, and is responsible for hiring, training, scheduling, supervising, and evaluating them. The individual in this position works with patrons, colleagues, and partner libraries via email, telephone, video conferencing, and face-to-face, and assists departmental management in the training and oversight of Library Technician 1s and 2s.
We are aware that some people are less likely to apply for jobs unless they meet every preferred qualification in the job description. We are most interested in finding the best candidate for the job and recognize that a successful candidate may come from a less traditional career trajectory, such as having skills and abilities gained outside a classroom context, or an equivalent skill set. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Minimum Requirements
• Bachelors degree plus two years of current (within 5 years) experience in a Library; OR,
• 4 years of current library experience;
• AND, advanced proficiency in multiple library specific computer applications, e.g., integrated library systems, database applications, institutional repository; content management systems.
• Some positions may also require in-depth knowledge of specialty area(s), e.g., original cataloging, complex copy cataloging, serials management, ILL management, government documents, image resources, music.
Professional Competencies
• In-depth knowledge of specialized technology and workflow.
• Ability to effectively foster open dialog and collaboration among a team to achieve objectives and meet goals.
• Ability to present technical information to others in a clear and professional manner.
• Ability to communicate effectively verbally and in writing in a variety of settings.
• Strong aptitude for following through on commitments and deadlines.
• Ability to provide a high volume of high-quality work in a timely manner.
• Propensity for troubleshooting, escalating, and resolving technical problems.
• Ability to provide professional and user-focused customer service.
• Ability to improve operations and workflows.
Preferred Qualifications
• Experience using the Alma Resource Sharing service.
• Experience supervising, overseeing, or leading the work of colleagues or volunteers.
• Experience successfully managing a team.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.
The University of Oregon is an equal opportunity institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.
