Benefits Coordinator

Job no: 534722
Position type: Officer of Administration
Location: Eugene, OR
Division/Equivalent: VP Finance & Administration
School/Unit: Human Resources
Department/Office: HR Programs & Services
Categories: Administrative/Professional, Human Resources

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Department: Human Resources
Appointment Type and Duration: Regular, Ongoing
Salary: $25.00 - $29.00 per hour
Compensation Band: OH-OA05-Fiscal Year 2024-2025
FTE: 1.0

Application Review Begins

November 20, 2024; Position open until filled

Special Instructions to Applicants

Please include a resume and cover letter that addresses how you meet the minimum and preferred qualifications.

Department Summary

The mission of the Office of Human Resources is to strategically partner with the university community as a comprehensive, innovative, and results-oriented department modeled on the very best human resources practices. We deliver a variety of services and programs, which underscore a commitment to inclusiveness, respect, fairness, effective service delivery, and accountability. We strive to be proactive, consultative partners meeting the needs of employees and operations across the institution and to lead efforts to attract, retain, develop, and engage world-class faculty and staff.

Working in UO Human Resources provides a unique opportunity to promote diversity, equity, and inclusion in our workforce. We strive to be champions for building and supporting a community that reflects a rich variety of racial and ethnic, socioeconomic, gender and sexual orientation, disability, cultural, and intersectional identities. We encourage applications from those whose experience has prepared them to contribute to our commitment to diversity and inclusion, from individuals who have been historically marginalized and currently underrepresented in higher education, individuals who may have taken time off for family reasons, or who have achieved excellence in non-traditional pathways outside of higher education.

The HR Programs and Services unit manages the university's benefits, medical leaves, work-life, HR compliance, learning and development, and recognition programs for all employees. The unit provides HR support services to the campus community and is responsible for generating and distributing HR communications to all university employees. The unit develops and maintains HR programs in collaboration with campus stakeholders to support university leadership and institutional priorities.

HR Programs & Services is a unit within Human Resources in the Finance and Administration portfolio. Finance and Administration is a vibrant and varied portfolio serving all aspects of campus life. Our employees perform a wide range of functions including offering essential financial tools and support to the university’s many departments, providing key resources to employees, and keeping the campus safe, clean, accessible, and beautiful.

Position Summary

The Benefits Coordinator is the subject matter expert on health and welfare benefits for the university. This position is the liaison to the Public Employees Benefits Board (PEBB) and other related agencies and is responsible for implementing the statewide programs through enrollment, status changes, and annual open enrollment. This position provides information to faculty, staff, dependents, retirees, and beneficiaries regarding UO benefits, including insurance plans, retirement plans, tax-deferred investment options, flexible spending accounts, and optional benefits (life, disability, accidental death, and long-term care). The Benefits Coordinator provides assistance and support to the medical leaves program as needed, and requires the ability to monitor, interpret, and apply applicable state and federal laws, rules, institutional policies, procedures, and program requirements as they relate to health and welfare benefits. The person in this position must support diversity and inclusion in every aspect and responsibility associated with the job.

This position is based in Eugene with some level of flexibility including the option to work remotely with frequent commuting to campus. All adjusted work arrangements require supervisor and leadership approval.

This position reports to the Associate Director of Benefits.

Minimum Requirements

• Two years’ experience in benefits administration, human resources, or related field
• Demonstrated knowledge and understanding of health insurance plans, flexible spending accounts, retirement plans, and tax-deferred investment programs
• Proficiency in using Microsoft Office software and databases
• Familiarity with federal and state laws which affect benefit plan administration

Professional Competencies

• Ability to accurately process large volumes of detailed information in a timely manner
• Strong analytical and problem-solving skills
• Flexibility to shift directions quickly when priorities change, recommend creative solutions to problems, and deliver against tight deadlines
• Demonstrate commitment to the highest standards of work product, confidentiality, and integrity
• Excellent oral and written communication skills, including presentation skills; ability to effectively communicate complex information to individuals from diverse backgrounds and cultures
• Strong interpersonal, collaboration, customer service, and teamwork skills
• Demonstrate diplomacy and empathy in interactions with customers in stressful situations

Preferred Qualifications

• Bachelor’s degree
• Working knowledge of Banner HRIS system
• Experience working in higher education or in the public sector
• Experience working with Collective Bargaining Agreements

FLSA Exempt: Yes


All offers of employment are contingent upon successful completion of a background check.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit https://hr.uoregon.edu/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.

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