Department: College of Education - Office of the Dean
Classification: Administrative Program Spec
Appointment Type and Duration: Regular, Ongoing
Salary: $22.84 - $34.70 per hour
FTE: 1.0
Review of Applications Begins
March 3, 2026; position open until filled
Special Instructions to Applicants
Complete applications must include a cover letter and resume that address how you meet the minimum and preferred qualifications.
We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications. Use your cover letter to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring.
Department Summary
The College of Education (COE) at the UO is a community of leading researchers and practitioners dedicated to transformational scholarship, integrated teaching, and collaborative practice designed to enhance individual lives and systems within a culture that values diversity and promotes respect and inclusion. The COE is home to 3 academic departments, 14 academic degree programs, 14 research and outreach units, the HEDCO Clinic, and the HEDCO Institute for Evidence-Based Educational Practice. Our goal at the COE is to set our graduates on career-long paths to purposeful, reflective, creative, and meaningful careers; addressing inequity and racial injustice is a thread that runs through our majors and programs while focusing on critical and effective pedagogies.
Position Summary
The College of Education Academic and Business Operations Specialist (ABOS) will provide leadership and support to all academic programs within the College of Education, including three academic departments: Counseling Psychology and Human Services (CPHS), Education Studies (EDST), and Special Education and Clinical Sciences (SPECS). This position will be the primary, day-to-day point of contact for students and faculty, responsible for independently communicating with individuals and groups at all levels of the university to research, interpret and disseminate information.
The ABOS will serve as an academic staff lead and will provide training and onboarding support for new Academic Program Coordinators (APCs), as well as assigning and reviewing work. This position also provides guidance to students, faculty, and other academic staff related to curriculum, application requirements, academic planning, and scheduling. This position will triage escalated concerns and follow them through to resolution. The ABOS will be independently responsible for developing and evaluating the APC's operational processes and procedures and for developing long and short-term operational goals for COE academic programs and support staff.
As an academic staff lead, other duties will include: technical consultation including serving as a communications link within the COE by interpreting rules, regulations, program policies, and procedures to both internal and external stakeholders as well as acting as a technical policy advisor in the college; operations review including reviewing program operations for compliance, identifying operational strengths and weaknesses, developing training programs, and leading staff and faculty in new systems and processes; and conducting programmatic trainings including developing and leading technical training on program policies and procedures and developing and updating procedure manuals.
This position will serve as the department liaison with the Division of Graduate Studies, Registrar’s Office, Office of Admissions, Human Resources, and Payroll. The ABOS will meet regularly with department heads, program directors, and other departmental faculty to discuss department/program academic and business operations, propose ideas, and implement solutions for improvement.
The ABOS is expected to complete tasks and projects independently and receives general supervision from the Director of Financial Operations, with additional direction from the Business Managers, Department Heads and program directors.
Minimum Requirements
• Two years of experience as an administrative specialist or executive support specialist, which included administrative support for a project, program, or operation. Administrative support includes those duties beyond clerical/secretarial, such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations; OR
• An equivalent combination of training and experience.
• One year of postsecondary education may be substituted for up to one year of the experience.
Professional Competencies
• Ability to communicate effectively.
• Commitment to, experience with, and/or ability to work effectively with students, faculty, and staff from a variety of diverse backgrounds in support of a welcoming and inclusive environment.
• Proficiency in Word, Excel, and Outlook (or similar software).
• Ability to work effectively with individuals at all levels of an organization.
• Strong organizational and time management skills, attention to detail, and ability to work in a fast-paced environment with frequent interruptions and competing priorities.
• Excellent problem solving and critical thinking skills, and the ability to use independent judgment when making decisions.
• Ability to demonstrate initiative, set priorities, and achieve goals.
Preferred Qualifications
• Bachelor’s degree.
• Experience supporting academic program(s) in a higher education setting.
• Experience with Banner, GradWeb, Slate, Courseleaf and EMS.
• Experience training and overseeing the work of others.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.
The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.
